This hotel offers great value for money, with a wide range of services and amenities included in the price. The in-room onsen is a fantastic feature, perfect for relaxing after a long day exploring. The staff are attentive and go above and beyond to ensure a pleasant stay. The breakfast buffet offers a delicious mix of Japanese and Western cuisine, catering to all tastes.

No negative aspects were found during my stay.

Japanese decor. Room was good sized. Wonderful base for a weekend in Hakone! Honestly no reason to complain.

Comfortable place for city break in Hakone. Large room with all necessities❤

Great hot springs and dining experience

The hot springs were wonderful with a variety of indoor and outdoor baths. The dining experience was great with delicious meals and a variety of dishes available. The location was convenient for exploring the area and transportation was easily accessible. The staff were friendly and helpful.

The room was small and dated, with limited amenities. The bedding was uncomfortable and the air conditioning was not functioning well.

The food was delicious, especially the seafood. The room was spacious and comfortable. The hot spring bath was a great way to relax after a day of sightseeing. The hotel's location near the scenic area was perfect for nature lovers.

The hotel's decor was a bit outdated. The breakfast buffet options were limited and ended early.

This hotel in Hakone hot springs area offers great value for money, making it a top choice among other options. The onsen experience was a fun and surprisingly relaxing introduction to Japanese traditions. The dinner served in the room was a highlight, with an impressive variety of beautifully presented dishes, leaving us happily full. The staff, especially those at the reception, were helpful and friendly, ensuring a pleasant stay.

No specific negative aspect mentioned.

This hotel offers amazing value for money, especially considering its location next to a river further down hill. The rooms, some of which have western beds, are spacious and comfortable, and the attention to detail is evident in the small, beautifully decorated cups and bowls used for the dinner. The staff provide excellent service, despite the language barrier, and the basic amenities are well-maintained. Additionally, the breakfast buffet offers a delicious variety of dishes to start your day.

No improvement necessary, everything was perfect.

Located in a charming area that seems to be forgotten by time, Hotel Nanpuso offers a peaceful retreat on the river. The rooms are clean and spacious, and some even come with a private hot spring bath overlooking the mountains. The staff provides friendly and helpful service, ensuring a comfortable stay. Guests can also enjoy the spa facilities, including traditional foot reflexology and massage services. Plus, the hotel offers a shuttle service for easy access to nearby shops.

The breakfast buffet could use improvement with a more diverse and appetizing selection.